Refund Policy

 

 

Thank you for shopping with us at The LivMarieInc Boutique.

We work hard to make sure you love your purchase(s). However, if you are not fully satisfied with the item(s) you have received, you may return the item(s) to us within 7 days of receipt, provided they are in original condition with tags intact. Once items are returned you will be entitled a store credit.

We are not able to accept items that appear to have been worn, washed, are not in original condition, or have had tags removed. Every aspect of the jewelry must be free from signs of wear & tear, etc.  

We can offer a store credit (excluding cost of delivery) and request that you return the item(s) unused and with the tags intact to us. Please ensure all return packages are sent with a trackable, insured service that provide you with a proof of postage, as we cannot take responsibility for items damaged or lost in transit. Please allow up to 10 business days from the time we receive your return for it to be processed.

Where items are returned to us outside of this time period we reserve the right to return the item to you.

 

Undelivered Items

If items are undeliverable to you by the courier/postal services these orders will be held for a defined period of time (varies per company) for you to collect. If uncollected items exceed this limit, they will be returned to us as the sender. All items will be automatically refunded and returned to stock. You will be notified via email of the refund once processed.

Mail your item to the address below:

The LivMarieInc Boutique
PO Box 18801
Pensacola, FL 32523